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Ejercito 395 Rahue,5290000Osorno

Located near the center of Osorno and overlooking the city, this hotel offers accommodations with modern amenities, a gym and free WiFi access.

Rooms at Sonesta Hotel Osorno feature a luxury décor. They are equipped with LCD Satellite TV and a work desk. Some rooms also feature a coffee and tea machine and have landscape views.

Restaurant El Olivillo serves regional and international dishes. Guests can order their drinks at the lobby bar and an extensive room service menu is available 24/7.

Sonesta Hotel is located in Patagonia, 579 mi south of Santiago. Parking is available and a shuttle service from the airport is offered for an extra fee.

Rooms: 5

Hotel Chain: Sonesta Collection Hotels

Facilities of Sonesta Hotel Osorno

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General

• WiFi in all areas

Activities

• Themed dinners
• Happy hour

• Live music/Performance

Food & Drink

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• Restaurant
• Room service
• Bar
• Breakfast in the room

• Packed lunches
• Snack bar
• Special diet meals (on request)

• Kids' meals
• Kid-friendly buffet

Pool and Spa

• Fitness center

• Bathhouse

Transportation

• Car rental

• Shuttle service (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Tour desk

• Baggage storage
• ATM on site

• Concierge

Common Areas

• Garden
• Game room

• Shared lounge/TV area

Entertainment & Family Services

• Casino
• Evening entertainment
• Board games/Puzzles

• Indoor play area
• Baby safety gates

• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Shops (on site)

• Convenience store (on site)

Miscellaneous

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• VIP room facilities

• Elevator
• Soundproof rooms
• Heating

• Hypoallergenic room available
• Smoke-free property
• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed

• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is available on site (reservation is not needed).

Policies of Sonesta Hotel Osorno

These are general hotel policies for Sonesta Hotel Osorno. As they may vary per room type, please also check the room conditions.

Check-in

15:00 - 23:00 hours

Check-out

01:00 - 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!One child under 3 years stays free of charge in a crib.

Free!One child under 11 years stays free of charge when using existing beds.

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There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 3.

The maximum number of cribs in a room is 1.

Pets

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Pets are not allowed.

Accepted credit cards

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• Visa
• Red Compra
• Diners Club
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.